Standard operating procedures (SOP’s) are the documented processes that an organisation needs to ensure services and/or products are delivered consistently.
Standard operating procedures increases the value of your organisation as it capacitates staff, standardises operating procedures, increases effectiveness and consistent services, limits red tape, enhances compliance and forms the basis of job descriptions and performance measures. This further informs operational Policies and Procedures of the business, employment contracts, and all other labour law related policies.
We facilitate and develop SOP’s in a standardised format or draft the SOP’s on your behalf. Review and development of HRM policies, procedures and checklists.